Questions

What operators ask before they start.

Straight answers. If yours isn't here, book a call and we'll walk through it.

Is this an AI bot or a real person?

A real, handpicked human executive assistant. Full stop. The AI and the Marlow platform simply make working with them effortless: you delegate by talking, AI turns it into a step-by-step guide, and your assistant does the actual work. The technology empowers the person; it never replaces them.

What if I don't know what to delegate?

That's the most common place to start, and exactly what Marlow is built for. You don't need a plan or a process. Just talk: record what's on your plate, and the platform turns it into instructions your assistant follows. The work reveals itself in the first couple of weeks.

Where do Marlow assistants come from?

Every assistant is handpicked and put through extensive training before they ever touch your business, arriving fluent in the tools you already use. We recruit, vet, train, and manage their employment and payroll. You just delegate.

What if my assistant isn't the right fit?

You're covered by the Marlow lifetime replacement guarantee. For as long as you're a client, if the fit is ever wrong, we replace them. No gap, no drama, no starting over. The risk is on us.

Is my data and my logins secure?

Yes. Marlow includes an encrypted credential vault so your assistant can use your logins without ever seeing the passwords, and a transparency dashboard shows exactly what's being accessed and done.

How is this different from a cheap VA?

A cheap VA is someone you have to train and manage, and it becomes a second job. Marlow pairs an elite, trained assistant with software that makes delegating effortless and keeps your knowledge from walking out the door. We compete on relief and reliability, not price.

How fast can I get started?

Book a short intro call. We learn your business, match you with the right assistant, and handle onboarding so it's turnkey from day one.

Do I have to manage the assistant?

No. We handle their employment, payroll, and management. You delegate the work by talking; we handle everything behind the scenes, backed by the lifetime replacement guarantee.

Still have a question?

Book a 30-minute intro call and we'll answer everything, no pressure.